One common error in management decision-making is sticking to short-term tactics that are inappropriate to a changed context. I’m an expert in executive management decision-making. Recently, I experienced different approaches taken by people in various roles in airline ticketing and scheduling processes. Continue reading
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Bio:
Greg Hutchins PE and CERM (503.233.101 & GregH@QualityPlusEngineering.com) is the founder of:
CERMAcademy.com
800Compete.com
QualityPlusEngineering.com
WorkingIt.com
He is the evangelist behind Future of Quality: Risk®. He is currently working on the Future of Work and machine learning projects.
He is a frequent speaker and expert on Supply Chain Risk Management and cyber security. His current books available on all platform are shown below:
While quality professionals and quality gurus keep trumpeting Innovation & Creativity, they still don’t leave their ivory tower of “rules”.
Six Sigma is an example, though excellent it might be: we live under ISO, Gemba, Muda, Kaizen, Kanban, 5S, 8D, Go-Lean, and so on ruling. It’s a fact.
William Shakespeare said “Expectation is the root of all heartache”
As Westerners, this tends to be our downfall: expectation.
When unchecked, this becomes our Achilles heel, the thing that drives us nuts and ultimately bitter. Yet we do it. Again and again. We expect our children to behave in a certain way – towards us. We expect our spouses to listen and support us, at all times. We expect our boss to give us the raise, the praise the whatever. We wait. Expectations looming in the dark. Wants go unfulfilled. Disappointment festers. Yet here we are. Continue reading
We are obsessed by the ‘new’, but what’s really new? I think that in many cases, we are repeating history and not getting the ‘lessons learned.’
Let’s look at a few design examples. After 1973 Lyall Watson’s Super Nature book, a multinational food company now packs its frozen peas in pyramid-like plastic packages. Continue reading