#318 – PAUL GLADIEUX – FUTURE OF WORK – QUALITY – INTERVIEWED BY JAMES KLINE PH.D.

Featured

Paul Gladieux has over 45 years of experience working in the quality profession. In 1991, he founded Global Quality Management Advisors (GQM Advisors). The group provides quality-related services focused on management system design, development, compliance, and certification in a wide range of sectors.  His clients in the energy sector include companies such as: NuScale Power LLC, BWX Technologies, Westinghouse Nuclear AP1000 Program, Terra Power LLC, Worley Energy | Chemicals, U.S. Department of Energy, Westinghouse Nuclear, Vigor Industrials LLC, and Alyeska Pipeline Service Company. Continue reading

#11 – QUALITY FUTURES: MANAGEMENT SYSTEMS INTEGRATION – DENNIS ARTER

Saturday BreakfastManagement systems are evolving as part of a larger trend toward risk management and sustainability. We are entering the fourth era of organization management. First came the control era, where the focus was on defining and controlling characteristics, conditions, and contaminants. This period roughly ran from 1925 to 1975. Then came the assurance era, where the focus was on defining and following processes. This period lasted about half as long as the first: 1975-2000. Recently, we entered the management era, where separate systems were established and often certified. Continue reading

Future of Quality!

Greg Hutchins pixI’ve been a quality professional for years.  I’ve written some of the best selling books on quality.  But, over the last 10 years, I’ve noticed that quality professionals are as a engandered species of professionals.

Well remember the quality guru’s that said; “Everyone is responsible for quality.”  Well they were prescient.  What is the job of the quality professional, when everyone is responsible for quality?  Good question. They may be endangered based on the following data points: Continue reading

The Rise and Fall of Quality

Greg Hutchins pixAbout a year ago, I wrote a piece for China Sourcing called “Where Have All the CQO’s Gone?”  CQO is an acronyn for Chief Quality Officer?  Twenty or even 10 years ago, most companies had a head of quality who was a VP or even higher level company officer.  I wrote: Continue reading

MORPHING PROFESSIONS

Qur firm – Quality + Engineering – provides professional engineering, forensics, and risk management.  In the last two months, we’ve been contacted to:

1.  Manage outsourced quality operations.
2.  Reframe a much smaller quality group into a risk management group.
3.  Do a combination of the above.

Is the quality profession morphing, disappearing, or maturing?  Or, is this an anomaly to the quality profession?  I don’t think so!

We’re seeing more than one profession changing dramatically.  As I read the NY Times and Wall Street Journal, it’s happening to the legal, marketing, journalism and most professions.    Newly minted lawyers can’t get jobs.  Top law firms are changing their revenue models, revamping their partnership models, or are folding.  Marketing is moving on line, which requires new technical skills.  Journalism is also moving online.

So, the critical questions for most of us are:

  • What changes are happening in our profession?
  • How are we keeping current?
  • What value are we adding to our organization or customers?