#119 – WHAT IS ISO CONTEXT? – GREG HUTCHINS

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Greg Hutchins pixContext is a critical concept introduced and used extensively in ISO 9001:2015. ISO 31000 defines context as the environment in which the organization operates and achieves its business objectives.

In ISO 9001:2015, context may also include the following:

  • Culture, tone at the top, Corporate Social Responsibility (CSR) and other critical competitive attributes.

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