Introduction:
My previous article in CERM Insights #164: “The ISO 9001:2015 Standard should be amended”, described my thoughts related to the confusion and ambiguous requirements in both the text of the Standard and the Annex to ISO 9001:2015. This article describes additional requirements that, in my opinion, are not clearly presented in ISO 9001:2015.
- The difference between purchasing and outsourcing;
- ISO 9001:2015 does not include definitions and with helpful guidance:
- The requirements of the Design and Development clause and project complexity;
- Organizational Knowledge and client confidentiality.