#176 – HORSESHOWS AND CERTIFICATIONS – MURRAY GONZALEZ

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Untitled-150x150-1My family has owned horses for many years. Showing horses is a natural extension of this ownership. Equestrians are, by nature, typically somewhat athletic, but also, they can be fiercely competitive. The true purpose of horseshows, however, is for the equestrian to hone his or her skills to become more proficient at riding. Carriage driving, another equestrian sport I’ve engaged in, can also be quite competitive. As it turns out, those who prepare the best win the most in both showing horses and in the professional arena. Continue reading

#161 – THE ISO 9001:2015 STANDARD AND THE PLAN-DO-CHECK-ACT CYCLE – MURRAY GONZALEZ

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Untitled-150x150ISO 9001:2015 was revised for many reasons. The International Organization for Standardization (ISO) cited the needs driving those changes:

  • Adapt to a changing world
  • Reflect the complex environments in which organizations operate
  • Provide a consistent foundation for the future
  • Ensure the new standard reflects the needs of all relevant interested parties
  • Ensure alignment with other management system standards1

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#153 – THE COST OF QUALITY ACCORDING TO THE EXPERTS – MURRAY GONZALEZ

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UntitledPhilip “Phil” Crosby, Dr. W. Edwards Deming, and Joseph Juran, all made paramount and lasting contributions to the field of quality management. Each was truly phenomenal in his own right. Thanks to the knowledge shared by consultants W. Edward Deming and Joseph M. Juran, war-torn Japan improved their products and their processes. The Japanese became so proficient at quality management, their success was a catalyst for Western companies to adopt their philosophy and practices. Continue reading