Monthly Archives: May 2013

#14 – SOURCES OF SOFTWARE BENCHMARKS – CAPERS JONES

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Capers Jones pix
Version 22.1 February 3, 2013
Capers Jones VP and CTO
Namcook Analytics LLC
Web: www.Namcook.com
Email: Capers.Jones3@gmail.com

INTRODUCTION

Number of benchmark sources currently:                     23

Number of projects in all benchmarks sources:            91,000 (approximately)

Quantitative software benchmark data is valuable for measuring process improvement programs, for calibrating software estimating tools, and for improving software quality levels.  It is also useful for studies of industry and company progress over time.  This catalog of software benchmark data sources is produced as a public service by Namcook Analytics LLC for the software community.  It is not copyrighted and can be freely distributed. 

There are many different kinds of benchmarks including productivity and quality levels for specific projects; portfolio benchmarks for large numbers of projects, operational benchmarks for data center performance; security benchmarks, compensation and staffing benchmarks for human resource purposes; and software customer satisfaction benchmarks.  SEI software assessment data is also included. Continue reading →

#14 – WHAT’S THE DIFFERENCE BETWEEN HR AND A RECRUITER – ELIZABETH LIONS

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Elizabeth Lions PixWhat’s the difference between HR and a Recruiter? And Why You Should Care?

Speaking to an audience recently, I realized the attendees had no idea what a recruiter did and often confused them with HR.

In fact, no one understood exactly who gets their resume when and where they send it off. Continue reading →

#14 – YOU NEED A HEALTHCARE ADVOCATE! – THOMAS LILLEY

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Thomas LilleyOne of the hardest things about modern healthcare is the amount that we expect from the patients.  Patients are now expected to be actively involved in their care and treatment decisions and to make multiple follow ups with different people at different places.  While I see some organizations trying to buck this trend and consolidate care I am more concerned about the people who are sick and need care now. Continue reading →

#14 – RISK AND QUALITY: A SYMBIOTIC RELATIONSHIP – JAMES KLINE

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Risk is increasingly an important concern for businesses.  This can be seen in the May 2013 issue of Quality Progress, the premier magazine of the American Society of Quality (ASQ).  This issue contains four articles related to risk.  None of these articles has a consistent definition of risk.  Nor do any clearly indicate the linkage between risk and quality improvement.  Part of the problem is the current dynamics of the quality movement. Continue reading →