#31 – A POEM / ISO 9001 IS BEING CHANGED – SANDY LIEBESMAN

Sandford Liebesman pixA management standard on quality
ISO 9001 is its name
Is used by 1 million worldwide
It’s being changed, what a shame

The committee draft has 10 clauses
Compare to 9001:2008’s eight
Names of clauses are changed
Some requirements I can’t find, I’m irate!

Preventive action is not specific
Risk is now included, that’s terrific
The philosophy is identifying risks
Leads management to preventive action

A major difficulty with the new standard
Changes to the structure boggle the mind
So that requirements now together
Are scattered and hard to find

Some current requirements are left out
No longer is a quality manual required
And the management representative
You’re services no longer desired

Control of documents is less specific
No need to assure they’re up-to-date
Obsolete documents might get used
No requirement to trash them; I’m irate!

Records are now “evidence of results achieved”
But in 2015 control of records is not desired
Only a note makes reference
Someone forgot; notes are not required

Other problems exist in the proposal
But with the new draft we are stuck
The US and 11 members voted against
But 53 approved & the draft was our bad luck

Tell your counterparts in other countries
If not fixed, vote against the final draft
For if it becomes the 2015 standard
Many costly changes will be demanded

Bio:

Dr. Sandford Liebesman, Sandford Quality Consulting LLC and retired corporate ISO Manager Lucent Technology, had over 43 years experience in quality at Bell Laboratories, Lucent Technologies, Bellcore (Telcordia) and KEMA Registered Quality.  He is an ISO 9000 subject matter expert and auditor and is author of the books: Competitive Advantage: Linked Management Systems; TL 9000, Release 3.0: A Guide to Measuring Excellence in Telecommunications, 1 st & 2nd Editions and Using ISO 9000 to Improve Business Processes. He has presented seminars and published articles on linking management systems and QMS/EMS support of Sarbanes-Oxley and led the team that developed the 2005 and 2006 ASQ SOX conferences. As part of the linking effort he joined the Institute of Management Systems (IMS) and helped develop the revision of the COSO guidance to SOX compliance. He has conducted over 95 registrar audits of ISO 9001 and TL 9000. He also conducted internal audits as a member of Lucent Technologies. Dr. Liebesman has an engineering degree from the United States Naval Academy and MSEE and Ph.D. (Operations Research) degrees from New York University. He taught statistics, quality control, quality management and operations research at Rutgers University. He is the Past Chair of the ASQ Electronics and Communications Division and a Fellow of ASQ.

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