Author Archives: greg

#287 – QUALITY 4.0: WHAT DOES THIS MEAN FOR THE QUALITY PROFESSION? – JAMES KLINE PH.D.

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In several pieces for Insights, I have discussed the decline of ISO 9001 certifications, the internal and financial problems ASQ is experiencing and the implications for the quality profession.  Recently I was on the ASQ website. There are several references to Quality 4.0.  This article will look at Quality 4.0 and its implications for the Quality Profession. It will also provide an update on ASQ’s financial problems and the possibility it will declare bankruptcy.     Continue reading →

#287 – LESSONS FROM WUHAN ON COVID 19 – ALLEN TAYLOR

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Covid-19 first arose in Wuhan, China when it jumped from an animal carrier to the first human subject. It was highly infectious and humans, encountering it for the first time, had no immunity against it. Many of the people carrying the infection had no symptoms of disease, causing it to spread silently to large groups of people, who ultimately, thanks to frequent worldwide air travel, spread the disease around the world. Continue reading →

#286 – QUALITY’S JOURNEY TO CREATE ‘SUSTAINED SUCCESS’ – BOB POJASEK PH.D.

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The initial journey to create “sustained success” got off to a difficult start in 1987 when the intent was for quality managers to implement ISO 9004 followed by ISO 9001 for certification purposes. ISO 9004 was viewed as being associated with TQM.  The extra work that was needed to fulfill TQM led organizations to use ISO 9001:1987 alone to certify their processes. Continue reading →

#286 – TAKE A RISK AND ACQUIRE SKILLS FOR FUTURE WORK – JOHN AYERS

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Today, there is a lot of attention and discussion regarding future work. How will new technology impacts jobs? What will it look like? What jobs will be eliminated? What will the future jobs look like? How should I prepare?

It is difficult to identify with any accuracy what jobs will be eliminated and what new jobs will be available. My advice is to focus on skills. What skills will help ensure job security in the future?  This is the real question. Continue reading →

#286 – IT’S TIME FOR PULL STANDARDS: NOT PUSH! – RICHARD MALLORY

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It never occurs to those in the quality industry that all of our quality standards violate a primary rule of lean practice – we build them as push systems rather than pull systems!  And then we expect them to be a seamless part of our organizational practice.  Big wonder that they are not. Continue reading →