#249 – VUCA AND KUROSAWA – MIKE RICHMAN

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This four-part article explores the nature of truth through the prism of quality, mass media, culture, and art. In part one, we posed the question of why truth matters, and considered how the quality professional’s toolkit can help mine mountains of data to uncover hidden nuggets of meaningful information. In part two, we delved into how media helps and hurts in the quest for truth. Here, in part three, we talk about volatility, uncertainty, complexity, and ambiguity, and explain why 1950 changed truth and fiction forever. Continue reading

#248 – MARIE KONDO AND THE INFORMATION DELUGE – ALLEN TAYLOR

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Marie Kondo is a best-selling author and media star who has built her brand as a tidying expert. She recommends organizing your life and your living space by discarding everything that does not bring you joy, then organizing what is left so that it can be easily accessed and used. Her message has resonated with people, with Time magazine naming her one of the 100 Most Influential People in the World. Continue reading

#248 – RISK CONTINGENCY PLANNING – VICTOR GRANADOS

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Many years ago, I was working for this great company and I was about to get married.

The Saturday before my wedding day, somebody came knock on my bedroom door and yelled the company is on fire. At the time I was living around the corner from the said company. I could see the flames through my bedroom window. The warehouse had caught fire. Continue reading

#248 – THE ROLE OF MEASUREMENT IN QUALITY MANAGEMENT – PAUL SIMPSON

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For as long as quality has been part of the human endeavour we have been measuring those products and services we provide.

Context of measurement

Quality control as a practice has been around ever since man has been making things.  There is even a school of thought that evolution itself is a form of quality control. One favoured term is “survival of the fittest.”  Continue reading

#248 – CYBER SECURITY AND LONG TERM RISK – PART 1 – JAMES KLINE PH.D.

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Preface

This is the first of two articles on cyber security and long-term risk.  This article discusses the first of two issues that underly the long-term risk. That issue is the need to have a robust Enterprise Risk Management process. It also provides policy recommendations. The second article will discuss the second issue, competition for resources both human and money. It will also present policy recommendations. Continue reading