#144 – GATHERING FIELD DATA FOR IMPROVING RELIABILITY – FRED SCHENKELBERG

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ABC FredImportance of Field Data

Customers experience product failures. Understanding these failures that occur in the hands of customers is an essential undertaking. We need this information to identify increasing failure rates, component batch or assembly errors, or design mistakes. Continue reading

#144 – BEHIND COMPLIANCE MANAGEMENT FAILURES AT MITSUBISHI, VW, AND TARGET – GREG CARROLL

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GregCarroll2016 has seen a virtual tsunami of compliance failures involving some of our largest companies. From Mitsubishi to VW, from ANZ to Target, almost weekly there have been media reports about some company employees having run amok – unbeknownst to their executives and boards. People are asking: “What happened to the compliance management systems that are supposed to monitor and prevent such abuses?” Executives and boards are naturally starting to question the entire compliance management function. Continue reading

#144 – ARE YOU PLAYING ASSET ROULETTE? – KEITH RIDGEWAY

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Keith ImageDid you know on average around 30% of all organisations do not know what they own, where their assets are located or who is using them; and over 65% of information recorded on asset registers is incomplete, inaccurate or even missing.   What’s more concerning is a number of these assets may not be statutory compliant e.g passenger/good/DDA lifts, fire, gas, pressure asset etc.

How effective is your asset management system and how accurate is your asset register; To find out please answers below the following questions  Continue reading

#144 – ENTERPRISE RISK MANAGEMENT AND STRESS – JIM KLINE PH.D.

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aIMG_4231Introduction

Enterprise Risk Management is the process of determining what an organization’s operational risks are and the appetite that upper level management has for those risks. The idea is that by identifying the risks ahead of time, the risks can be avoided or mitigated.

Like all such procedures, the goal is worthy. However, there are weaknesses. One of the little recognized problems is how people react under stress. Continue reading

#143 – CORPORATE SOCIAL RESPONSIBILITY BALANCING THE RISKS AND REWARDS – GEARY SIKICH AND JOOP REMME

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Untitled1-150x150Summary

In this article, we intend to offer a realistic perspective on corporate social responsibility. First we offer our perspective on the related concepts of corporate social responsibility and sustainability, clarifying why anyone in the business community should spend some energy on them. Then we relate corporate social responsibility to corporate risk.

UntitledFocusing corporate risk on the risk in future developments, we then see the background for the challenges within corporate social responsibility. From the complexities around those challenges, we then go to developing business, which then brings us to our conclusion. The conclusion has to make sense in managerial terms and that is why we give the reader a twelve step program to effectuate improvements in terms of corporate social responsibility. Continue reading