Author Archives: greg

#130 – ISO 9001:2015 – IMPLEMENTING RISK BASED THINKING: PART II – DENIS DEVOS

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AAA Denis DevosThis is a continuation from Part 1: ISO 9001:2015 – IMPLEMENTING RISK BASED THINKING

  1. Conducting a Qualitative Process-Level Risk Assessment – Without a Flowchart

In many cases, the risk assessment team may choose not to list risks on the flowchart itself, but brainstorm a list of process risks instead. In order to do that, a simple table can be used to guide the thought process. The sheet could look like the example in Figure 2 below. Enter the name of the process, the internal and external customers for the process, the stakeholders or “interested parties” in the header.

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#130 – RBT IN HEALTHCARE: PROCESS METABOLISM – TED SCHMIDT

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00141Process metabolism is a concocted term to describe and hopefully understand how our processes work in their environment. It’s a concept that we need to begin to embrace if we want to improve our patient safety. Embracing and understanding process metabolism in our high-risk processes will allow for better process design and therefore yield more reliable results. Continue reading →

#130 – CERM BOOTCAMP RELECTIONS – JAMES KLINE PH.D.

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aIMG_4231Introduction

This article discusses my impressions of the CERM Boot Camp I attended from February 29 to March 4, 2016. The presenters were Greg Hutchins and Ed Perkins. At the outset I need to note that I have known Greg for more than 30 years. We also bid on a couple of jobs together. I met Ed a couple of times prior to the Boot Camp. Continue reading →

#129 – TIGER MOM’S CRY: SILICON VALLEY SUICIDE CRISIS AND MYSTERY – DR. TRUDY

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Dr. Trudy

When the suicides happened in the most elite high school, Henry M. Gunn High School, an affluent community, also in the heart of Silicon Valley, the home of the most brilliant and successful inventors, invention and companies, it raises a red flag and Centers for Disease Control and Prevention (CDC) is conducting an investigation and trying to find out the root cause of the invisible, mysterious and contagious disease, suicide cluster. I was informed more than 10 years ago in Oregon that parents in Palo Alto have organized patrol teams around the Caltrain tracks but obviously the suicide symptom is not alleviated after a decade later. Continue reading →

#129 – RISK ASSESSMENT: WHAT FUTURE ARE YOU PLANNING FOR? – GEARY SIKICH

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UntitledIntroduction

There exists an overabundance of guidance for conducting risk assessments. Yet, it seems that we still have difficulty in getting risk assessments to reflect the appropriate level of concern for the identified risks that we are assessing. We also tend to view risk in relation to the place where we are employed and the industry that we work in. When we look at risk assessment from this perspective it should be clear that we are missing the point precisely, or at best, are being too narrowly focused, when it comes to assessing risk for our organizations. Continue reading →