When reading a report and there is a large complex formula, maybe a derivation, do you just skip over it? Does a phrase such as 95% confidence of 98% reliability over 2 years not help your understanding of the result? When you read about hypothesis testing, confidence intervals, point estimates, parameters, independent identically distributed variables, random samples, orthogonal arrays, do you just shiver a bit? Do you know of folks around you who not only do not understand these terms but do not want to understand them? Continue reading
Author Archives: greg
#117 – GET PRODUCTS TO MARKET SOONER BY SYSTEMATIZING QUALITY CYCLES – JAMES JARDINE
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Creating a product and getting it to market is not a one-time achievement. It entails a series of ongoing cyclical processes.
It all starts with an initial idea developed with a collaborative team. Input is gathered from all the necessary sources and then tweaks to the original concept are made as needed. Many different types of reviews, approvals, and regulatory checks are also required during this development stage. Then it’s time to provide suppliers or vendors with specific orders to ensure all the puzzle pieces will fit together as planned. Once your organization’s employees receive all the training they need to make the product according to the specifications that have been devised it feels like you’ve almost reached the finish line. Now you just flip a switch and watch as the magic is made while you celebrate your magnificent accomplishment, right? Continue reading
#117 – PREVENTIVE ACTION IS DEAD: LONG LIVE RISK BASED THINKING – STEPHEN FLICK
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The latest revision of ISO 9001 has done away with the preventive actionclause[1], which reads as follows:
“The organization shall determine action to eliminate the causes of potential nonconformities in order to prevent their occurrence. Preventive actions shall be appropriate to the effects of the potential problems. Continue reading
#116 – RBT IN HEALTHCARE – WHY COMMUNICATION IS KEY – JEFF HARRIS
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“The single biggest problem in communication is the illusion that it has taken place.”
―George Bernard Shaw
On January 13th, 1982, an Air Florida passenger jet crashed into the 14th Street Bridge after takeoff from Washington National Airport, killing 74 passengers on the plane and 4 people in their vehicles on the bridge. After reviewing the flight data recorder, it was discovered that the first officer had repeatedly told the captain that something wasn’t right at takeoff and was rebuffed. Instead of assertively repeating his concerns, the first officer finally agreed with the captain that everything was normal. Continue reading
#116 – ISO 31000 RISK MANAGMENT PRINCIPLES – GREG HUTCHINS
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I’ve been working on an ISO 31000 book and am struggling to finish it. Why?
Well. ISO 31000 standard is 26 pages. And, my book has ballooned out to more than 26o pages. Do I have to say more?
One reason why my book is ten times longer than the standard is because ISO 31000 is a guideline that is open to interpretation and based on guidelines. Continue reading
