#52 – 99 QUOTES ABOUT RISK THAT INSPIRE YOU TO GREAT THINGS – TYLER TERVOOREN

Throughout the ages, many have tried to put into words exactly what risk is and what it means to them. Some have been more successful than others—cutting to the heart of the matter, appealing to sensibility, or just putting an idea that’s difficult to explain into words we all can understand.

Today, I want to share 99 quotes that have had the greatest impact on me and how I think about the concept of risk. Continue reading

#51 – NEW TO LEADERSHIP – ELIZABETH LIONS

Elizabeth Lions PixNew to leadership? Top performer just quit?

Don’t worry. Here are five sure-fire steps to building (or rebuilding) a team.

1)  Assess Quickly.  
Assessing a team within the first 90 days of taking a leadership position is critical.  Look cautiously at workload as well as individual strengths, then at the team itself.  Determine what training should be in place in order to bring them to the next level.  Watch.  Listen.  Conclude.  While each team member should be able to perform their job, each member may also have an added value.  Figure out what their talent is, outside of their skill set.  Ensure that you point it out publicly to the employee, so they see you value them as a person and not just a means to an end.  

#51 – TQM & ERM SIMILARITIES AND DIFFERENCES – GREG HUTCHINS

Greg Hutchins pixEnterprise risk management (ERM) and total quality management (TQM) share some similarities.

  • Both grew to prominence as a result of policy circumstances, quality as a result of Japanese competitiveness and risk as a result of financial excesses in corporate America and homeland security. Continue reading

#51 – WHY DO WE FEAR IMPROVEMENT? – JOHN DYER

John DyerFrom Dr. W. Edwards Deming’s 14 Points: Drive out fear, so that everyone may work effectively for the company.

By definition, in order to improve something, a change has to occur.  I have benchmarked several companies and it seems that those that do the best with their improvement efforts have a workforce that embraces change.  If, on the other hand, there is a culture of fear and the workers are terrified to try something different, nothing will improve. Continue reading

#51 – ISO 9001:2015 DIS CONCERNS – UMBERTO TUNESI

Umberto Tunesi pixIn my previous piece titled “Beethoven’s Fifth and ISO 9001:2015” of August 2013, I commented ISO 9001:2015’s Committee Draft (CD).  And – as typical of me – I was not soft.

Now that its interim Draft International Standard (DIS) is available for voting by ISO Members before the Final Draft and the International Standard will be published, I also feel the need to comment the DIS, hoping that my comments will be beneficial to the “actors” who will use it. Continue reading