Warning: Misuse of tool may cause undesirable results!
Many organizations dislike ISO 9001, evidenced by the dwindling number of ISO 9001 certificates being issued in many parts of the world. Organizations commonly find ISO 9001 to be confusing and somewhat painful, while at the same time requiring odd documentation seemingly only understood by ISO 9001 consultants and quality auditors. Continue reading
I must apologize for having borrowed this line from one of Deep Purple’s most touching songs.
Auditors of fortune? Yes, that is what we are, indeed: like mercenary soldiers under the command of some well-paying general or king or emperor. We mainly audit for money, while the codes of conduct imposed upon us by the personnel certification bodies never mention money. Continue reading
Many initiatives within an organization are supported by steering committees, committees that decide on the priorities or order of the business. Audit, IT and EHS (Environment Health & Safety) are just a few common examples.
However, not all steering committees are created equal. They can take on many different shapes and forms based on need, initiative scope, subject-matter expertise and company culture, just to name a few. Continue reading
The late Dr. Seuss was a favorite of mine (and continues to be even my adulthood). He taught many lessons that were designed for both children and adults. His shorter pieces were always fun and among them I hold the highest regard for one titled Too Many Daves.
It’s a simple premise about a woman with twenty-three sons all, as you might guess, named “Dave”. The story briefly explains her exploits in calling the boys into the house, getting all twenty-three when she only wanted one. She muses about a different life where she had named them all something different, but in the end, Seuss finishes with, “But she didn’t do it and now it’s too late.” You can just smell the dank, musty aroma of regret hanging on that poor woman’s head. Continue reading
In this second article, I’m looking at areas of possible confusion and ambiguities in ISO 9001 (2015). My first article can be found at ISO 9001: (2015) Initial Observations.