#19 – QUALITY AND RISK IN THE COCKPIT – J ARMANDO JERONYMO

J Armondo JeronymoIntegration of risk and quality management is loved by some and hated by others. For most of us, it may be a matter of judgment whether and how much a system should or is able to be managed out of silos and of departmental boxes. Another part of life that different people loves or hates is flying. I love it. Continue reading

#19 – GROUP THINK AND UNIDENTIFIED RISKS – MARK MOORE

Mark MooreThere is a risk on your project few of you have documented.  It’s a big problem in any organization when it happens, and it happens all too often.  It’s known as “groupthink” and Wikipedia defines it as:

“A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity in the group results in an incorrect or deviant decision-making outcome. Group members try to minimize conflict and reach a consensus decision without critical evaluation of alternative ideas or viewpoints, and by isolating themselves from outside influences.” Continue reading

#19 – #1 SECRET TO MANAGING PROJECT RISK – DANIEL EVERHART

SAMSUNGYes, there is a #1 secret to managing project risk!  Know what it is?  No?  Read on:

Risk is inherently a negative term in today’s project environment.  How we perceive that risk and turn it into a positive especially, when stakeholders are fearful of project failure and excessive financial overruns. Continue reading

#17 – RISK BASED CONFIGURATION CONTROL – LINDA WESTFALL

Linda Westfall HeadshotThere is a dichotomy in software configuration management.  On one side, individual developers and testers need the flexibility necessary to do creative work, to modify code and tests to try out what-if scenarios, and to make mistakes, learn from them and evolve better software solutions.  On the other side, teams need stability to allow code and tests to be shared with confidence, to create builds and perform testing in a consistent environment, and to ship high-quality products with confidence.  This requires an intricate balance to be maintained.  Continue reading

#17 – MOMENT OF OH! WHAT? – JOHN BLAKINGER & GREG RANSTROM

JohnBlackingerThis is the first What? step or phase in the Moment of Oh! decision makign cycle.  For previous articles on the Moment of Oh! visit  CommunityDecisions@Risk.  A person in the What? stage of the commitment curve lacks relevant factual information.  He or she either knows nothing about the situation or may have misunderstandings about the facts and their relevance to the situation. Continue reading