#14 – WHAT’S THE DIFFERENCE BETWEEN HR AND A RECRUITER – ELIZABETH LIONS

Elizabeth Lions PixWhat’s the difference between HR and a Recruiter? And Why You Should Care?

Speaking to an audience recently, I realized the attendees had no idea what a recruiter did and often confused them with HR.

In fact, no one understood exactly who gets their resume when and where they send it off. Continue reading

#14 – YOU NEED A HEALTHCARE ADVOCATE! – THOMAS LILLEY

Thomas LilleyOne of the hardest things about modern healthcare is the amount that we expect from the patients.  Patients are now expected to be actively involved in their care and treatment decisions and to make multiple follow ups with different people at different places.  While I see some organizations trying to buck this trend and consolidate care I am more concerned about the people who are sick and need care now. Continue reading

#14 – RISK AND QUALITY: A SYMBIOTIC RELATIONSHIP – JAMES KLINE

Risk is increasingly an important concern for businesses.  This can be seen in the May 2013 issue of Quality Progress, the premier magazine of the American Society of Quality (ASQ).  This issue contains four articles related to risk.  None of these articles has a consistent definition of risk.  Nor do any clearly indicate the linkage between risk and quality improvement.  Part of the problem is the current dynamics of the quality movement. Continue reading

#14 – MANAGING PROJECT RISK THE PMI WAY- HOWARD WIENER

Howard Wiener Pix

 Much has been written about the use of the terms “risks” and “opportunities” with respect to the process that PMI refers to as “Manage Risk.”  A recent thread on the subject of the terms on LinkedIn has drawn over 100 responses debating their meaning and usage, dissecting them in detail and resolving little.  For the purposes of this post, let’s agree to refer to outcomes of planned project activities as uncertainties.

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