Big data is a big term that can mean a lot of different things, depending on who you ask. Everyone thinks of something slightly different when they hear the phrase, and almost everyone is “right.”
With the amount of data swirling around the world wide web–which grows daily at a staggering rate–information about virtually anything can be gathered in massive volumes and then dissected and analyzed. Continue reading
Being a quality professional can be frustrating. People don’t seem to get what we do, and if they get it, they soon forget.
I recently had a conversation in which I told someone I was a quality professional. The response was, “Oh yeah, I know. You’re a quality inspector.” It can be just as frustrating working with fellow quality professionals who know what to do, but don’t understand why they are doing it. Continue reading
People in my workshops often end up confessing that they know they’re “terrible communicators.” They say they know it’s important to listen openly, write clearly, and present well but that they don’t do it well and never have. Continue reading
By September 14, 2018, all ISO 9001:2008 and ISO 14,001:2004 companies will have transitioned to ISO 9001:2015 (Quality Management System) and ISO 14001:2015 (Environmental Management System).
This is a big deal in the standards world. These standards are among the best selling standards in the world impacting more then 1.6 million certified companies. Continue reading
It’s one of life’s universal lessons: Look both ways before crossing the street. Parents have been impressing its importance on every generation since Henry Ford tinkered with the internal combustion engine. However, many of us forgot that good advice, or assumed it didn’t apply, when crossing from one decade of business into the next. Continue reading