#270 – ASQ STORY: CORONAVIRUS FORCES ORGANIZATIONS TO ADAPT BUSINESS MODELS – JAMES KLINE PH.D. CERM

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As readers of my pieces know, there are concerns about how ASQ is being managed.  These concerns have caused a split among the membership. Some hold fast and support corporate management, while others want changes. This piece is the result of a question and an exchange on the LinkedIn Restore ASQ community. Continue reading

#268 – CHINA RX AND MORE! – JAMES KLINE PH.D.

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The first part of the title is a nod to a book by the same name.  The book by Rosemary Gibson and Janardan Prasad Singh, “China Rx”, discusses the consequences of China’s dominance in the production of the world’s basic drugs and how it occurred. The “More” discusses the global supply train and how the Coronavirus is highlighting its downside. Continue reading

#265 – WORLD ECONOMIC FORUM 2020 GLOBAL RISK REPORT – JAMES KLINE PH.D.

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The World Economic Forum has conducted an annual survey of its members since 2007.  This piece looks at the results of the 2020 survey of 800 members.  For the first time the survey separately reports the results of 200 members of a “Global Shapers Community”.  This group is considered a younger generation of social entrepreneurs and leaders. By comparing the response of these two groups, one can see a divergence perspective on risk.  This piece will also discuss how survey results can be overtaken by events. Continue reading

#263 – THE FUTURE OF QUALITY IN BUSINESS: A CONTINUATION OF THE DIALOG – JAMES KLINE CERM PH.D.

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The CERM Risk Insights article #262 by Tom Taormina and the comments by Paul Simpson and Greg Hutchins, open an important discussion on the future of the quality profession.  This piece builds on that discussion.  The discussion is important because the quality profession is being disrupted.  Both the business approaches and professional organizations which have supported and advanced the quality profession are being affected by this disruption. Continue reading

#260 – ASQ AND QUALITY THOUGHTS – JAMES KLINE PH.D.

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Last week I wrote an article: ASQ at an Inflection Point.   I received many personal comments and emails.

I appreciate all comments received.  I value them. There may have been some confusion about the point of my article. Below is a more bulleted approach to the key points.

  • The 9001 certification is seen as having less value.  Hence, its decline. ISO 9001 is the largest ISO certification.  The combined certification numbers of the other ISO certification do not match ISO 9001’s. ASQ offers certifications, specific training and books associated with ISO 9001.  To the extent that ISO 9001 certifications decline, ASQ’s revenues decline.

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