Category Archives: Government@Risk – Jim Kline

#171 – ERM AND INTELLIGENT RISK – JAMES J. KLINE PH.D.

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aIMG_4231-150x150In the Baldrige Excellence Framework the term “Intelligent Risk” appears.  It is defined as: “Opportunities for which the potential gain outweighs the potential harm or loss to your organization’s future success.”  This definition expresses a concern that risk might inhibit innovation. With the addition of Enterprise Risk Management to the 2017-18 Framework has a condition been created where two best business criteria, innovation and risk management, might cancel each other out? More basically, does Enterprise Risk Management (ERM) inhibit innovation related risk taking? Continue reading →

#166 – BALDRIGE CRITERIA POSES CHALLENGES TO THE QUALITY PROFESSION – JIM KLINE PH.D.

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aIMG_4231-150x150Introduction

The title may sound strange given the Baldrige’s origin as the U.S. National Quality Award.   Yet, its migration to a Performance Excellence Criteria and the addition of Cyber Security, Innovation, and Enterprise Risk Management (ERM) does pose challenges to the quality profession.  This is particularly true since the many of the Baldrige examiners are quality professionals. Continue reading →

#164 – BALDRIGE ADDS ENTERPRISE RISK MANAGEMENT – JAMES KLINE PH.D.

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aIMG_4231Introduction

The National Institute of Standards and Technology (NIST) just issued the 2017-2018 Baldrige Excellence Frame Work.  There were modifications to a number of categories such as Category 1 Leadership, Category 2, Strategy and Category 6 Operations.  Included in the modifications were substantive additions for Cyber Attacks and Enterprise Risk Management (ERM). Continue reading →

#154 – SAFETY AND GEMBA WALK – JAMES KLINE PH.D.

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aIMG_4231Introduction

The United State Occupational Safety and Health Administration (OSHA) estimate that $60 billion is lost annually from workplace injuries and illness. Using their $afety Pays Program calculator, twenty Carpal Tunnel Syndrome injuries will cost a company $1,260,000 in direct and indirect costs. A single back injury would cost $101,933 total. This makes safety a prime target for risk analysis. Continue reading →

#153 – REPUTATION AND RISK – JIM KLINE PH.D.

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aIMG_4231INTRODUCTION
Increasingly organizations, both public and private, are recognizing that what citizens, customers, shareholders, legislators, and the financial markets think about their integrity or competency has a significant impact. In a 2014 Global Survey on Reputation Risk a majority of the companies were concerned about situations beyond their control that could affect the reputation of their companies. Continue reading →