When it comes to diet, there are so many “experts,” with some recommending the exact opposite of others, there is a tendency to throw up your hands and reject them all. That’s probably not the best answer to the questions, “What should I eat?” and “What should I avoid?” but how can I decide what is the right diet for me? Continue reading
I would ask you to look in your copy ofISO 9001:2015, clause 10.2 and highlight or underline the word “close” as it relates to corrective actions. Before you look, it’s not there. It’s not there….not anywhere in ISO 9001. Well, if it is not there, where does it come from and why do we have to “close”corrective actions? Here’s where we need to talk about how Uncle Buck found us in the first place.
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Is Intelligent Risk and Oxymoron? There is an implied contradiction in the term – Intelligent risk. An intelligent risk is one deemed worth taking, not to be avoided. Risk is everywhere in our lives and we deal with it on the personal level daily. Unfortunately, but rightfully so, risk is usually thought of as something bad, undesirable, and to be avoided. We have health insurance, life insurance, long term care insurance, auto insurance, and others, all to ensure us against catastrophic financial loss. Continue reading
I continue to be amazed at the hidden jewels in our hospital accreditation requirements, there by design yet oftentimes not apparent. One of my newest amazements is knowledge management. Continue reading
Risk of False Demand
When organizations consider risk it is usually centric to mitigating sentinel events or Black Swans (Special Cause) and not usually focused on what is called common cause variation. By definition these special cause events have a low probability to predict because it is a random from an unusual occurrence and is unstable and unpredictable. Common cause or process variation is stable and predictable as it is part of the system which means we can identify and reduce variation which reduces risk. Continue reading