#424 – WHY AND HOW TO BUILD CUSTOM CHAT BOTS – ANDREW SHEVES

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I’ve been building custom knowledge agents (AKA chatbots) for a few weeks, and Greg asked me to share some background on how you build these tools and why. The ‘how’ is covered in a short demo video below, but before you start building nodes, it’s worth thinking about what these new chatbots are and what they can do for you. Continue reading

#419 – HOW TO IMPLEMENT A STRUCTURE FOR DECISION-MAKING AGILITY – HOWARD WIENER CERM

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In the previous article, Part I: Intent and Structure, we discussed a number of important topics:

  • What is your enterprise and what is transformation?
  • What is agility and how is it measured?
  • What is Enterprise Agility?
  • How should SWOT, OODA, OKRs, Lean Product Development and Product Discovery figure in your approach to leading your company?
  • How should you implement strategy, business model and execution decision-making layers?
  • How do you design your organization and processes to promote Collaboration and Coherence?

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#418 – DECISION MAKING AGILITY – HOWARD WIENER CERM

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In this rapidly evolving world Enterprise Agility is critical to enabling you to survive and thrive.  But what is agility, really?  Everyone seems to think they’re agile because they’re doing Agile, but this is not agility.  The terms Agile, agile and agility have been applied so randomly and batted around so widely as to have become almost meaningless. Continue reading

#404 – WHY AGILE OFTEN FAILS AND WHAT TO DO ABOUT IT – HOWARD WIENER MSIA

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In the previous articles in this series, we discussed the role that agile digital delivery capabilities plays in your company’s competitiveness and why rapid delivery is so important.  In this article, we will look at the many reasons that Agile adoptions frequently fail to deliver what companies expect and suggest some things that you should do to address them. Continue reading

#403 – LINK BETWEEN AGILE AND AGILITY – HOWARD WIENER MSIA CERM PMP

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In the previous article in this series, we discussed the difference between Agile and business agility and how Agile 2 addresses some of the omissions and failings of traditional Agile.  Both Agile and Agile 2 focus on accelerating digital development; however, the benefits of any Agile approach can be obviated if it is not implemented within an agile management structure.  Addressing execution issues, as Agile 2 does, will not be sufficient by itself to get you where you need to go. Continue reading