#124 – PROJECT QUALITY REVIEWS AND AUDITS – MICHAEL STANLEIGH

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AAA StanleighWe have audited projects from a variety of industry sectors including: Manufacturing, Information Technology, Software Development, Insurance, Banking, Mining, Government and Universities. Despite the differences in their services and products, our approach to completing a project quality review & audit is similar. It requires about three (3) very intensive weeks to complete the in-depth quality review & audit and deliver the final report. Continue reading

#123 – WHAT IS RISK? – GREG HUTCHINS

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Greg Hutchins pixRisk is an interesting concept because there are a number of definitions and interpretations.  And this bears on quality because the lack of consistency can make deployment difficult.

Two elements to risk can be seen in the below definitions. There is upside risk and there is downside risk.  Some risk definitions have this and others don’t.

Upside risk is opportunity risk, the reward that can be achieved in undertaking a new endeavor. Downside risk is the risk of loss. For example, project risk is the inability to achieve project objectives within cost, schedule, and quality constraints. Process risks are the risks of producing nonconforming products or services due to unstable and incapable processes. Continue reading

#123 – Why Quality Professionals Fail to Get Boardroom Buy In – Syed Ali

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AAA SyedMy observation in the last 40 years working and negotiating in various parts of the world is that we do not know how to effectively communicate the concept of quality in business and financial terms to  the board. We are very poor at talking “Business”

Quality professionals fail to get the attention of the top management and it’s often because they do little more than regurgitate the requirements of standard. Continue reading

#122 – IS FAA AGREEMENT WITH BOEING A TEMPLATE FOR RISK? – JAMES KLINE PH.D.

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aIMG_4231In the past two years, a number of global companies have been fined for committing major violations of law or safety regulations. General Motors (GM) was fined $35 million. A US Congressional investigation determined that GM engineers looking at ignition switch complaints, made a design change, but failed to issue a recall notice. Continue reading

#122 – Value Added Auditing™ = Analytical Auditing – Greg Hutchins

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Greg Hutchins pixQuality, system, and internal auditing are focusing on risk management, process control, process capability, and organizational effectiveness. These value added audits require more information to be collected and analyzed to evaluate value, risk, waste, effectiveness, and efficiency. As an organization moves toward value added auditing, the auditor or audit team will collect more information, conduct in-depth analysis, and obtain sufficient evidence in order to reach conclusions. Continue reading