#111 – WHAT IS ISO 9001: 2015 AUDITABILITY? – GREG HUTCHINS

Featured

Greg Hutchins pixThis is the #1 question for CB’s with the new revision of ISO 9001:2015 standard.  Most management experts acknowledge that ISO 9001:2015 is a significant change.

Auditability implies consistent outcomes from auditing management systems.  If outcomes are different among CB’s, then the quality of the assessment and the reliance on the outcomes may be called into question.   Continue reading

#111 – WHAT IS QUALITY MANAGEMENT? – IAN WALKER

Featured

aaaQuality Management’ is a generic term, and the word ‘Quality’ means nothing on its own.

Quality’ is an individual’s perception. Take a wrist watch for example. What is its purpose?

My first initial thoughts are to tell the time, however for others a wrist watch is much more than that it may often be viewed a piece of jewellery and the more expensive the exclusive the brand name the better. Continue reading

#111 – ISO 9001:2015 IS OUT: WHAT NOW? – JAMES KLINE

Featured

aIMG_4231

The ISO 9001.2015 standard is  out.  Two important questions are: How did we get here?  What happens now?  Greg Hutchins, a Risk and Quality Expert, in his book “ISO: Risk Based Thinking 2015 Edition”, says we have gotten here through an evolutionary process, which, because of VUCA (Volatility, Uncertainty, Complexity and Ambiguity), requires a greater assessment of the external environment than is the case with just a quality focus. Continue reading

#110 – THE 4 BIGGEST MISTAKES IN COMPLIANCE MANAGEMENT – GREG CARROLL

Featured

GregCarrollMere compliance with a Framework is an insufficient audit approach; it is critical to assess whether it is current, timely, communicated broadly, and meets the needs of the business. The 4 biggest mistakes are:

  1.      Not being Outcome focused
  2.      Not using Risk base targeting
  3.      Not Value Adding
  4.      Not being timely Continue reading