Each year, the most popular learning course we provide is targeted at developing the skills necessary for our customers’ associates to implement their corrective action programs effectively and efficiently. Continue reading
Risk-based thinking (RBT) has been getting a lot of attention lately. It’s a concept expected to be introduced as a requirement in the upcoming revision of ISO 9001 (due in late 2015). Many in the ISO 9000 community are abuzz about what RBT is and what it means to a quality management system (QMS). Continue reading
ISO 31000 risk management principles and guidelines are the preferred standard to use with ISO 9001:2015. ISO 31000 is ERM light. We advocate the use of ISO 31000 with ISO 9001:2015 for smaller organizations because it:
ISO 19011:2011 tells us that auditors are supposed to operate with “Integrity: the foundation of professionalism” (Principles of Auditing, 4 a). Another principle of auditing, per ISO 19011 is “due professional care.” Later on, in section 6, ISO 19011 also tells us that management system documentation is supposed to be reviewed during preparation for an audit. Continue reading
We have been conducting risk assessments in a number of sectors from homeland security to pension funds to parks and recreation departments. We have had hard lessons learned. These are some common mistakes we have made and seen: