#26 – ISO RISK IN BOB’S MACHINE SHOP (ISO RISK CASESTUDY) – T. DAN NELSON

T. Dan Nelson - Screen Shot 2013-09-06 at 8.16.28 PM

At Bob’s Machine Shop, we recognize risk as being a combination of probability and consequences. We weigh the probability of impactful events occurring in an uncertain world and the severity of their consequences. Accordingly, we determine if risk is acceptable or if mitigating actions are needed to bring risk to an acceptable level. Continue reading

#25 – PROCESS MANAGEMENT REQUIREMENTS IN ISO 9001 (2015) – LENNART BRANDT

After having followed and and also participated in the “ISO 9001:2015 Revision DiscusLennart Brandt pixsion” on Linkedin, started by Sidney Vianna, I found it interesting to have a closer look at a particular issue

I started a new discussion in Linkedin named: “Shall it be a requirement to apply a process approach?” and this is what I learned from the consensus opinions. Continue reading

#25 – CONSEQUENCES OF MISAPPLYING A QUALITY STANDARD – T. DAN NELSON

T. Dan Nelson - Screen Shot 2013-09-06 at 8.16.28 PMWarning: Misuse of tool may cause undesirable results!

Many organizations dislike ISO 9001, evidenced by the dwindling number of ISO 9001 certificates being issued in many parts of the world.  Organizations commonly find ISO 9001 to be confusing and somewhat painful, while at the same time requiring odd documentation seemingly only understood by ISO 9001 consultants and quality auditors. Continue reading

#24 – AMBIGUITIES IN ISO 9001: 2015 INITIAL OBSERVATIONS PART II – DAVID HOYLE

David in Office (2)In this second article, I’m looking at areas of possible confusion and ambiguities in ISO 9001 (2015). My first article can be found at ISO 9001: (2015) Initial Observations.

AMBIGUITY OVER THE MEANING OF A QUALITY MANAGEMENT SYSTEM
Among the definitions in section 3 in ISO 9001 (2015) is the definition of a management system which goes like this: “set of interrelated or interacting elements of an organisation to establish policies and objectives and processes to achieve those objectives”.  Hence a quality management system would appear to be a system that establishes quality policies and quality objectives and quality processes to achieve those quality objectives.  But when one reads this closely it reads as though the system only establishes policies, objectives and processes; it does not read as though the system includes the processes and if it doesn’t include the processes, what indeed are its outputs and outcomes?

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#24 – GRESHAM’S LAW OF ISO CERTIFICATION – GREG HUTCHINS

Greg Hutchins pixWe’ve been involved with ISO management systems since 1987 since the first ISO 9001 standard was developed.  We consulted and  trained with the first NA ISO registrar (certification body).

A long time ago.  We’ve see the growth of the certification industry and have a number of lessons learned.  What’s one of our biggest lessons learned? Continue reading