#173 – I BEFORE ME, EXCEPT AFTER WE – HOW YOU LEAD WITH YOUR WORDS – PETER HOLTMANN

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179fed3-150x150The intentions of your words of leadership may be hijacked by their impact. Words like I, Me, We and their synonyms can bring people together, drive people with purpose and passion; or they can divide people and demotivate. Knowing the context of these words and how they impact, can define your leadership. Continue reading

#172 – ADVANCING AUDITOR RECOGNITION – ASSESSMENT OF INDUSTRY KNOWLEDGE – PETER HOLTMANN

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179fed3-150x150For many years the selection of audit professionals to audit technical areas, industrial categories, NACE codes, IAF codes, etc has relied on the logging of audits to codes and the review of work experience via resumes.

Whilst this process provides a qualification focus it does not standardize the knowledge or even base line technical competence. For those involved in the assessment and certification, management and coordination of auditor to audit, this is the holy grail. Continue reading

#141 – WHAT WILL QUALITY LOOK LIKE IN 20 YEARS? – PETER J. HOLTMANN

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179fed3To look to the future, the quality profession is revisiting its roots. The question is, “Where is the next generation to help the profession look ahead?” Or, as I like to think of it, “What’s the emoticon for quality?”

I recently attended ASQ’s World Conference on Quality and Improvement where we discussed powerful questions such as, “What will quality look like in 20 years? What will it be called? Will it still be relevant?”

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