#42 – MR. TOAD’S WILD RIDE (A LESSON IN STAKEHOLDER MANAGEMENT) – MARK MOORE

Posted on March 2, 2014 by

The classic book The Wind in the Willows was a bit of a difficult read for me in my younger years. In fact, I’m pretty sure I didn’t actually finish it. I recall it got kind of bogged down and philosophical and that really didn’t appeal to me as a pre-teen. So I put it back on the shelf and went on to something more action-packed. I didn’t think about it until recently when my manager brought it up … most specifically the part that Disney leveraged to create the title ride for this article. Continue reading →

#41 – WHAT YOU DON’T KNOW COULD KILL – YOUR PROJECT – MARK MOORE

Posted on February 15, 2014 by

I’m going to leverage one more story about my daughter, because it clearly illustrates a problem my wife and I could have avoided had we not been so intent at placing our own interpretation and ‘knowledge’ on the situation.

She must have been about two when this started. She’d come to us a little frightened and start to explain what was bothering her. She kept repeating the word ‘because’ and we naturally asked, ‘Because what?’ The short version is that my wife finally figured out she was saying ‘big claws’ and this was a result of some nightmare. It wasn’t the two of us who did the deducing … instead my daughter (obviously frustrated with her idiot parents) used a different word. She said ‘fingernails’ instead … and the barrier was broken. Continue reading →

#39 – TRIBAL KNOWLEDGE – THE INTENTIONAL KIND – MARK MOORE

Posted on February 1, 2014 by greg

I’m recalling a memory of a rather stubborn little girl who was set on doing things her own way. She wouldn’t walk in public until around 15 months, presumably because she didn’t want to look foolish to herself or anyone else. A little later, she developed this habit of turning her head and closing her eyes when she didn’t want to hear what was being told to her. To this day, she still likes to figure things out for herself – all on her own terms. Continue reading →

#37 – RISK AND COMPLIANCE – GEARY SIKICH

Posted on January 19, 2014 by greg

Risk management is not compliance; however, compliance can serve as a basis for the management of risks. A risk management program that overlooks compliance or underplays the significance of being in compliance puts the enterprise at risk. That said, risks and the managing of risk is not directly related to compliance; rather risk management is related to ensuring that the organization’s strategy, goals and objectives are achieved by buffering risk from being realized. Continue reading →

#37 – BECAUSE WE’VE ALWAYS DONE IT THAT WAY! – MARK MOORE

Posted on January 19, 2014 by greg

The old story tells of a newlywed couple hosting their first family dinner. As the couple works in the kitchen, he asks her, “Why did you cut the end off the ham before you put it in the roasting pan?” She answers that her mother always did it that way, so she does the same. It happens that her mother walks in the kitchen and they both ask her the same question. The answer is the same. An hour later, the young bride’s grandmother arrives and all of them pose the question to her. Her answer, predictably, is the very same. Three generations have been performing this action without any idea why other than, “That’s how my Mom did it.” Continue reading →

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#42 – MR. TOAD’S WILD RIDE (A LESSON IN STAKEHOLDER MANAGEMENT) – MARK MOORE

#41 – WHAT YOU DON’T KNOW COULD KILL – YOUR PROJECT – MARK MOORE

#39 – TRIBAL KNOWLEDGE – THE INTENTIONAL KIND – MARK MOORE

#37 – RISK AND COMPLIANCE – GEARY SIKICH

#37 – BECAUSE WE’VE ALWAYS DONE IT THAT WAY! – MARK MOORE