#385 – HOW TO MANAGE RISKS DURING NEW PRODUCT DEVELOPMENT – DIANNA DEENEY

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New product development engineers are managing risks, daily, with each design decision: unknown risk in creating something new, risk introduced through a failure, human factors risk, and other risks related to products and services. Their design decisions affect downstream activities (from production through disposal) and the bottom-line success of the product in the market. How can engineers manage these risks through the design process? Continue reading

#327 – STRATIFICATION: A BASIC QUALITY TOOL – FRED SCHENKELBERG

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Stratification implies layers or differences. A quick test for soil composition is to place a sample of soil with water in a clear jar and give it a shake. The sand, silt and loam will settle at different rates and create a layered appearance within the jar over time. The height of each layer provides information about the proportion of each type of soil within the sample.

Stratification as one of the seven basic quality tools (some lists use a run chart or flowchart instead) the idea of layers or differences still applies. The idea is to identify potentially meaning differences within a sample set. Continue reading

#325 – LESSONS LEARNED VIA GOLDEN NUGGETS – FRED SCHENKELBERG

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One of the enjoyable parts of reliability engineering work is the consistent need to learn. We learn how new materials, designs, applications, and systems work, and fail. Sometimes we learn through proactive characterization studies, sometimes via unwanted field failures.

Failures will occur, it is what we learn from them that matters. The ability to gather and remember the lessons learned is a common and ongoing need for every organization. We are not very good at it, in general. Continue reading

#324 – SUPPLY CHAIN RISK MANAGEMENT – GREG HUTCHINS PE CERM

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Almost daily, we hear of some problem in the supply chain. A few weeks ago, a container ship got stuck in the Suez Canal and hundreds of ships were backed up with no place to go. As well, original equipment manufacturers in Europe missed critical parts because of their Just in Time delivery practices. Continue reading

#324 – IMPROVING RELIABILITY WITH GOOD JUDGMENT – FRED SCHENKELBERG

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At an early concept meeting discussing the technical strategy for the new product, the engineering teams were at an impasse. The decision matrix balanced out with three distinct options. Product reliability differed slightly with each option yet presented risks just as the considerations of cost, complexity, feature set, and time to market.

The project manager, the leader of the development program, asked a few questions, asked for input from the director of engineering, and selected a path forward. Continue reading