Introduction
It is estimated that an organization’s reputation accounts for over a quarter of its market value. As such managing reputational risk has become an important issue for C-Suite members. This piece examines the issues surrounding reputational risk and how an Enterprise Risk Management (ERM) approach can help manage this risk. (This piece is an extension of an earlier piece on Reputation and Risk presented in #153.) Continue reading
My family has owned horses for many years. Showing horses is a natural extension of this ownership. Equestrians are, by nature, typically somewhat athletic, but also, they can be fiercely competitive. The true purpose of horseshows, however, is for the equestrian to hone his or her skills to become more proficient at riding. Carriage driving, another equestrian sport I’ve engaged in, can also be quite competitive. As it turns out, those who prepare the best win the most in both showing horses and in the professional arena. Continue reading
Excuse me, but this is a bit like 3 high street bankers sitting around discussing the plight of the homeless. Very few of these self-appointed experts have ever started a business let alone been directly responsible for innovation in the marketplace.
After being in the computer software business for over 3 decades I have been directly involved in the most innovative period mankind has seen. From the introduction of “mini” computers to the “cloud” to IoT (the Internet of Things), technical change has been a staple of the industry. But from text files to relational databases to big data, the evolution of information as a tool has been the backbone of innovation in the aptly named “information revolution”. Continue reading
When starting out on the Compliance Management journey, understanding the alphabet soup of acronyms can be confusing. Here we try to explain the terms, what needs to be done, and need for compliance management software in the process.
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Introduction:
My previous article in CERM Insights #164: “The ISO 9001:2015 Standard should be amended”, described my thoughts related to the confusion and ambiguous requirements in both the text of the Standard and the Annex to ISO 9001:2015. This article describes additional requirements that, in my opinion, are not clearly presented in ISO 9001:2015.