#118 – HOW DISRUPTORS CAN LEARN FROM THEIR FOREBEARS – DANIEL BURRUS

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BurrusDan_040In today’s vastly complex economic landscape, many companies would like to be the “disruptor” instead of being the “disrupted” — that is, they want to find a new niche in a certain industry, a problem no one’s yet been able to solve or one nobody’s aware of, and they want to exploit this niche and solve this problem, thereby upending their industry with next-gen technology and unprecedented business methods. Continue reading

#117 – A RISK WORTH TAKING – PAUL PALMES

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AAA PalmesThe 2015 revision of ISO 9001 adds the concept of “Risk-based Thinking” to quality management systems (QMS) requiring registered organizations to “determine the risks and opportunities” needed to ensure that the QMS achieves expected results and improvement. Clause 6.1, (Actions to address Risks and Opportunities), is one of several clauses created by ISO’s new “high level structure” designed to produce a common format and base level text within its catalog of management systems standards. The addition of risk-based thinking is a welcome addition to ISO 9001, currently the largest selling standard in the world and applicable to any organization seeking third party registration of their products and/or services in the marketplace. Continue reading

#117 – PREVENTIVE ACTION IS DEAD: LONG LIVE RISK BASED THINKING – STEPHEN FLICK

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AAA FILICKThe latest revision of ISO 9001 has done away with the preventive actionclause[1], which reads as follows:

“The organization shall determine action to eliminate the causes of potential nonconformities in order to prevent their occurrence. Preventive actions shall be appropriate to the effects of the potential problems. Continue reading

#105 – MANAGING RISK THROUGH CONSTRAINTS – ANGELA MONTGOMERY

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1dba0a5Risk and Constraints

Every single process, relationship and communication in our organization, whether we are aware of it or not, is affected by variation. If we ignore variation then we are not managing, and if we are not managing then “risk management”loses its meaning.  Continue reading

#94 – CITIBANK VS. BERKSHIRE HATHAWAY: THE POWER OF ETHICS IN GOVERNANCE – GREG CARROLL

GregCarrollMaybe “Greed is Good” but with a 300% increase in Shareholder Value Berkshire Hathaway proves Ethics pays better!  But if Ethics pays, the traditional “zero tolerance” preach & penalize awareness training approach won’t get you there, nuturing will. Continue reading