#451 – PURPOSE OF A RELIABILITY PROGRAM – FRED SCHENKELBERG

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The reliable performance of a system is important. It is important to the customer, to our business and to us.

Very few argue that we should ignore the reliability characteristics of a product. We also deem cost, time to market or feature set as important also. The trouble is we can measure the latter directly every day, where the reliability performance is often difficult to measure. Continue reading

#450 – FIVE STEPS TO CREATE A RELIABILITY PLAN – FRED SCHENKELBERG

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A specific reliability plan may include any number of specific tasks. To build an effective plan you need the knowledge of the individual tools and techniques, plus how they may fit together to create an overall plan to achieve your goals. Continue reading

#449 – UNCOVERING FIELD FAILURES – FRED SCHENKELBERG

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A reliable product does not fail often. Customers expect to a level of reliability performance and failures that occur too early dash their expectation.

The design and development team work to create a robust product. To meet the customer’s reliability expectations. The team may use a range of tools to detect any reliability problem prior to launch. Continue reading

#447 – READY, FIRE, AIM RELIABILITY GOAL SETTING – FRED SCHENKELBERG

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“Keeping the end in mind”, “working toward a common objective” and “providing a vision” are all convention management wisdom based on setting goals.

Seeing a reliability goal is one of the first tasks when creating a reliability plan.

“How good (reliable) does it have to be?” Continue reading