#171 – ERM AND INTELLIGENT RISK – JAMES J. KLINE PH.D.

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aIMG_4231-150x150In the Baldrige Excellence Framework the term “Intelligent Risk” appears.  It is defined as: “Opportunities for which the potential gain outweighs the potential harm or loss to your organization’s future success.”  This definition expresses a concern that risk might inhibit innovation. With the addition of Enterprise Risk Management to the 2017-18 Framework has a condition been created where two best business criteria, innovation and risk management, might cancel each other out? More basically, does Enterprise Risk Management (ERM) inhibit innovation related risk taking? Continue reading

#169 – GIVE A LITTLE TO GET MORE – TIM RODGERS

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24b3bf6I’ve been managing supplier relationships for almost my entire career, including hardware component suppliers, contract manufacturers, technology alliance partners, and engineering service providers. Over that time I’ve worked with a number of people at all levels who seem to believe that their one-up position as the customer entitles them to demand more from suppliers while paying less. The attitude seems to be: “Do as I say or we’ll take our business elsewhere.” Continue reading

#160 – ESTABLISHING AUDIT PROGRAM OBJECTIVES – J. P. RUSSELL

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Russell-PIC7ATo most, establishing program/department objectives seems like the normal thing to do. However, that is not always the case. Sometimes managers of programs/departments only focus on the purpose of their program/department. For example, the purpose of the audit program is to conduct audits. Continue reading

#158 – STRANGLEHOLD ON SUPPLY CHAINS – STUART ROSENBERG

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Stuart Rosenber pixThe dispute concerning chemical regulation rages on – Congress had its first hearing on the Safe Cosmetics Act.   The outcome of these hearings is that the FDA has decided against the regulation of bisphenol-A in food packaging.   So this leaves us with this question; what if anything will be done to update the thirty-six year old Toxic Substance Control Act. Continue reading