Unfortunately, there seems to be a lack of understanding of what GRC really is. Contrary to popular belief GRC is NOT ERM, but 3 separate disciplines Governance, Risk and Compliance. Here I look at the neglected Governance component. Continue reading
It seems that not a day goes by without our reading about someone getting caught in the processes of a system – aggreged not (necessarily) by nefarious intent, but by a process that didn’t take into consideration some set of circumstances. Sometimes, the angst endured is amplified by the subsequent processes initiated in a chain of events.
Take the situation of Dr. David Dao who, on April 9th 2017, was supposed to fly from Chicago to Louisville on United Flight 3411. Continue reading
Michael J. Graf P.E.
Government agencies continually face the challenge of addressing complex societal problems with constrained resources. Among Federal agencies, strategic planning is a common practice that helps agency leaders identify their priorities and improve performance. While strategic planning does not guarantee they will foresee all future events and issues, a risk based strategic planning process is more likely to highlight emergent trends and, as a result, agency managers are better positioned to face an uncertain future. Continue reading
There is a gaggle of Management Consultants pushing the 20th century mantra of Good Management Practice as a panacea to all the ill of today’s business environment. The key plank in most of these methodologies is that old chestnut “the PDCA cycle” for Continuous Improvement. If your consultant wears this as a badge, run a mile
Business Management is no longer just about Financial Accounting or Office Administration. And Best Practice is not just someone’s vague opinion. Leading businesses from around the world have, thru the international standards organization, put down a comprehensive set of guidelines for a broad range of Systems Management areas covering the lifecycle management Best Practices. Continue reading
ISO 9001:2015 was revised for many reasons. The International Organization for Standardization (ISO) cited the needs driving those changes: