Most large companies and many smaller companies have extensive policies, procedures and processes for risk management. ISO-9001-2015 places a lot more emphasis on risk and policies and processes to deal with it. In spite of these risk requirements, poor QA and management execution accounts for a majority of project failures. Let me give you one example with the lessons learned. Continue reading
In 1987, when the ISO 9000 family was originally released, the ISO 9000 (the document) was fairly clear about the intended use of the standards. Despite this, organizations got the idea that THEY were the end users of ISO 9001. This mindset was so prevalent that it influenced later revisions of the standard, as its authors try to be responsive to customer feedback. This mindset is still prevalent today; a change in mindset would make many organizations’ experience with ISO 9001 much better. Continue reading
INTRODUCTION
I was supposed to be in Boston presenting at “The Disaster Conferences” on 28 January 2015. Well, the weather just put us out to 19 March 2015 for the now, rescheduled Boston conference. I guess that they are still feeling the effects of this week’s blizzard, now named “Juno”; that left Boston with over 24 inches of snow. Continue reading
We live in a world of fast continual change. Are you able to accept these changes and use them to improve your life? How about your family’s life? How about your organization at work?
What is a PARADIGM? It is a pattern. Examples include driving to work the same way each day. Making toast, taking a shower, brushing your teeth and other processes the same over and over again. There is an excellent video on Paradigms titled, “THE BUSINESS OF PARADIGMS” by Joel Arthur Barker. I suggest that you obtain a copy and view it several times. Show it to your family and employees as it will make them challenge all that they do and look for ways to improve on the tasks that they do every day. Be sure to tell them to discuss their change ideas with you before they actually go forward as this could cause major problems and Risks. Let’s look at a few new paradigms. Continue reading
ISO 31000 (Risk Management) and its supporting publications encompass an impressive and useful “to-do” list of risk management guidelines to create and protect the value of an organization. However, if an organization selectively pursues some of the ISO guidelines and ignore others, highly undesirable events and tragedies can occur. This is what happened with the Titanic. Continue reading