If you ask leaders “why do salespeople fail?”, you might receive answers like:
- They don’t make enough sales calls.
- They don’t make cold calls.
- They are afraid of rejection.
- They don’t ask for the order.
- They don’t challenge the prospect.
Every failure is part of a puzzle. The equipment we are maintaining is trying to communicate with use with each and every failure.
Often the message is not obvious.
There is the immediate failure. And, if we’re paying attention we can sort out the root cause of the failure along with replacing or repairing the damaged parts. Sometimes though the damage is caused by another issue with the system. Continue reading
I have written in past posts about the need to apply a risk-adjusted approach to managing information and communication technology (ICT). The focus I have advocated, and continue to, employs a risk/reward model to specify how much discipline, with its attendant time requirements and costs, to employ to inform how companies should manage their governance processes, initiative portfolios and projects. Continue reading
I wanted to share some recent findings, from the perspective of someone with lots of white hair and memories.
My fantasies around computers started around 8th grade, when I scoured the Time-Lifeseries with titles like Mathematics, The Mind, The Cell, The Body… twenty-six volumes in all. Continue reading
Delivering difficult feedback with grace is one of the hardest things a female leader can do, and is the most necessary. In general, many women when delivering feedback sound angry, judgmental, or attacking. It could be the tone of their voice or the look on their face, but whatever it is, it’s not good to be on the other side of it. Others can’t quite say what they need to say, leaving the team member fuzzy about what really took place in the one-on-one meeting. Continue reading