BSI (British Standards Institution) released last month a new standard on supplier qualification. It’s a must have, must read, and must use standard.
And, most importantly, it’s a PAS – Publicly Available Specification. Most importantly, it’s FREE. Continue reading
Improvement in competitiveness, achieved by means of certification, along a whole production chain with its very many products and services, is well proven and visible. The variety of performance in systems liable to certification is increasing, and, more often, deals with disciplines substantially differing from those traditionally used by the operators. Continue reading
Often when identifying a risk there is confusion about what should be captured in a risk register. The information actually captured in many organisations’ risk registers makes it very difficult to manage the risks.
There are a number of traps that organisations fall into:
#1 Trap for Players – the Broad Statement Risk Trap Continue reading
Radical Improvement – A significant change to a process utilizing new technology and/or innovative methodologies which results in an improvement to customer satisfaction so dramatic that demand for the product or service increases. Continue reading
Whilst stronger control may improve performance in simple systems, this is not true in complex systems. A complex system cannot be controlled. However it can be influenced. And the more the system is able to adapt and learn, the greater the probability that it can be influenced or nudged into the desired state. Traditional understanding of governance and risk management has been dominated by process thinking, but in the extended enterprise we need to give at least as much attention to relationships, attitudes and behaviour. Continue reading