#61 – CAPA -ABILITY – UMBERTO TUNESI

Umberto Tunesi pixWe all know what the acronym CAPA means in the quality and risk management business.  And if there’s a word of the day, CAPA is probably it.

To the point that it seems we’ve become almost obsessed with CAPA’s.  While looking at them objectively, they’re the outputs of very simple, logical, natural processes.

We’re all bound to make mistakes.   They say that perfection does not belong to this world and they’re probably right. Continue reading

#60 – EMPEROR’S NEW CLOTHES SYNDROME – MALCOLM PEART

Malcom Peart pixDefinition – a situation in which people are afraid to criticize something because everyone else seems to think, or gives the impression of thinking, that it is good or important.

We all know the fairy tale by Hans Christian Anderson and the proud Emperor, opportunist swindlers, frightened people and childish innocence.  Unfortunately many of us have also experienced it, to a greater or lesser extent, when it comes to what has really been specified or required under a contract and what the Client wants, or is prepared to pay for. Continue reading

#60 – FACTORS IN FIGHTING RISK – UMBERTO TUNESI

Umberto Tunesi pixThere’s a number of factors that should be considered when facing and fighting risk.  Some of them can quantitatively or qualitatively affect the fight.

By quantitative aspects or factors I mean those that are most numerically present when studying a risk analysis project.  By qualitative I mean those, that, although may be present as “trace elements”, determine the result of the analysis and the outcome of the risk prediction and prevention. Continue reading

#59 – FIVE MISTAKES LEADERS MAKE WHEN HIRING – ELIZABETH LIONS

Elizabeth-Lions-Pix-e1364158655685-200x300When I ask hiring managers about their process in selecting talent I’m baffled to find that often there isn’t any.  One client in particular told me that it never occurred to him to have a standardized hiring process – and he was an engineer!

Here are five misfires that you don’t want to make during your next recruitment Continue reading