#43 – STEP 6 RISK BASED PLANNING = KEITH RIDGEWAY
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#42 – RISK: A PRODUCT – UMBERTO TUNESI
Risk, a Product: what a bewildering idea!
Actually, it’s not quite a bewildering idea.
RISK = PRODUCT
When we look at some official definitions of risk, such as “the possibility of incurring misfortune or loss” and “to act in spite of the possibility of injury or loss”, and we compare them with the ISO 9000 definition of ‘product’, that is “result of a process” (3.4.2), any enterprise, that is a process, may incur in misfortune, injury or loss.
Therefore, the equation holds true: risk = product. Continue reading
#41 – RISK BENCHMARKS – UMBERTO TUNESI
We’re now hearing a lot about risk. It might be worth looking at risk in different ways.
We could find something to learn, test and put eventually to practice in different business sectors. Continue reading
#41 – MOVING FROM INDIVIDUAL CONTRIBUTOR TO LEADER – ELIZABETH LIONS
Every woman looks forward to the day that she gets the promotion, wears the new suit and takes on a leadership position.
She is told for years in her career that when she finally makes this quantum leap, she will have ‘arrived’. Oddly enough, corporate America rarely supports nor trains their leaders, but instead promotes with a sink or swim attitude.
Most leaders – male and female – statistically learn on the job. Only 10% go through a formal leadership training program. Women however are flocking to leadership courses, seminars and books in droves, seeking information to crack the code. Women are seeking knowledge and authentic power. Continue reading
The Process Approach of ISO 9001 by T. Dan Nelson
Two enormous challenges confront the quality management community–and these challenges affect quality consultants, organizational management and quality auditors. There is an urgent need to abolish a mindset pervading the community for decades, one that has reduced quality to its current confused state. Conversely, it is necessary to promote a new mindset that will bring glory to quality management, Deming and Shewhart, and ISO 9001.
“Until those in the quality community unequivocally accept and promote the process approach the value of ISO 9001 will continue to evade organizations hoping to find value in their ISO 9001-certified quality management systems. For those customer-focused quality professionals who understand and promote the process approach, the future is bright. Although the process approach isn’t new, it’s the future of quality management.”