It has nothing to do with two-dimensional or more dimensional music. It has to do with stale thinking, instead. Continue reading
TUSCANY STEREOTYPES – UMBERTO TUNESI
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#28 – ISO CAR MAINTENANCE RISKS – UMBERTO TUNESI
In the late 2000’s I was working as auditor for two German registrars.
Both had somehow contracted to supply ISO 9001 initial registration and surveillance services to a number of car shops providing services for:
- Meeting the regulatory requirements for periodic, systematic car checks;
- Giving to the shops an excellence mark, examples of which can be seen on Formula One cars, relating to car electronics – or “autonics”. Continue reading
#28 – GRATITUDE AT WORK – ELIZABETH LIONS
The headline on LinkedIn read, “Why I was glad when I got fired – again” and I found myself thinking what a wonderful perspective.
Real gratitude at work is just that. Being content if it’s a good day or a bad day. It’s being able to see being fired as transformative when the sting of taking it personally wears off.
Gratitude isn’t just about being thankful that you drive a nice car of live in a large house. It’s surrender to what is. And knowing what is (like losing a job in this case) is temporary. Through pain often comes great realization of something much deeper than the surface of being uncomfortable, mad or sad. The layoff is merely a vehicle for you to dig deeper at who you really are. And, to learn you are not your job. You are much bigger than that. Continue reading
#27 – HOMEMADE FAULT TREE ANALYSIS FOR SERVICES – UMBERTO TUNESI
I recently wrote some lines for a friend of mine on the similarities of an editor’s job and a certification body manager job, and on the risks they both incur.
Being myself an automotive auditor, I’m very familiar with AIAG’s FMEA approach (Failure Mode & Effect Analysis) but all the duels between customer and supplier, and auditor and auditee to rate severity, occurrence and detection left – and leave – me quite suspicious on the effectiveness of the FMEA approach. Continue reading
#27 – ERM CHALLENGES AND WHAT TO DO ABOUT THEM! – GREG CARROLL
I came across Greg Carroll a few weeks ago when he was giving what we thought was a counter-intuitive blog called: Chaos Theory & C – Level Disillusionment with Risk Management.
Not good! This ran counter to the enter premise of CERM and our business model. But, we were intrigued. And, Greg was kind to expand on his views. Continue reading