We have written before about the importance of understanding your handover points, from a governance and water quality supply chain risk perspective. However, in our experience, we still see many water supply chain agreements in which it is difficult to interpret exactly what is being required of the parties and therefore, how it is possible to understand whether those water supply chain agreements are actually being complied with in practice.

We have therefore come up with a simple five part framework to help address the issues that we see and help you to assess whether your water supply chain agreements are fit for purpose: QQMOO – who knew?!. Continue reading →

Are you a Compliance Manager, Compliance Advisor, Water and Sewer Manager, Internal Auditor or Water Quality Compliance Officer? Are you responsible for preparing for and managing your external operating licence and drinking water management system audits? Are you responsible for handling the audit outcomes? Are you confused over why you are not getting full compliance when you think you have fulfilled all the requirements? Continue reading →