#250 – RELIABILITY MANAGEMENT AND RISK – FRED SCHENKELBERG

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What is reliability management? Reliability Engineering? Would a product design or an organization benefit with a focus on reliability management and engineering? What is the value of a focus on reliability?

Any organization, that develops and produces products, has resource limits. It may be talent, capabilities, time, funding, or some combination of these. Continue reading

#249 – CUSTOMER FOCUSED, SUPPLY CHAIN MANAGEMENT – JIM STRONG

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Supply Chain Management (SCM) was introduced in the 1990’s as a buzzword often used by logistics and software providers to describe the integrated network of product, information, and cash flow between the various entities in a supply chain.  SCM has been embraced by many non-supply chain professionals simply as a new and faster way of acquiring goods and services using integrated software tools and global logistics. Continue reading

#249 – HOW TO BREEZE THROUGH YOUR NEXT WATER QUALITY AUDIT! – ANNETTE DAVISON

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Are you a Compliance Manager, Compliance Advisor, Water and Sewer Manager, Internal Auditor or Water Quality Compliance Officer? Are you responsible for preparing for and managing your external operating licence and drinking water management system audits? Are you responsible for handling the audit outcomes? Are you confused over why you are not getting full compliance when you think you have fulfilled all the requirements? Continue reading

#249 – RISK MITIGATION – VICTOR GRANADOS

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Responsibilities in all companies are always at risk of unexpected personnel changes. Illnesses/injuries, resignations, etc., and some planned ones such as promotions.

I used to work in a multi-national company that kept a very healthy succession plan. Every key position was identified, replacements were identified, training, job rotation, procedures, alignment with career plans were complete. The first time I heard about that plan I was impressed on how focused they were on preventing interruptions in the chain of command. Continue reading

#249 – EMOTIONAL INTELLIGENCE – JOSEPH PARIS

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I took a break from writing in August so that I could develop and refine a new Masterclass and Workshop for Emotional Intelligence (sometimes referred to as EQ).  Among the reference books that I used was “The Emotional Intelligence Quick Book“.  Written by Travis Bradberry and Jean Greaves, it was one of the first books of its kind on the subject – and one I recommend to gain a base of understanding. Continue reading