Introduction
The National Institute of Standards and Technology (NIST) just issued the 2017-2018 Baldrige Excellence Frame Work. There were modifications to a number of categories such as Category 1 Leadership, Category 2, Strategy and Category 6 Operations. Included in the modifications were substantive additions for Cyber Attacks and Enterprise Risk Management (ERM). Continue reading
Post Truth, Alternative Facts, Fake News – The Crisis for Leadership
Introduction
If you want senior management to pay attention give them something that challenges their focus – and understand that their focus is not on how many computers you have or RTO, RPO statistics. It is on business survivability – will we be in business tomorrow given the issues that we face today. What is more important to your organization’s continuity of operations – how many computers you have or where your competition will be coming from in the next five years? Continue reading
Risk management is ultimately about creating a culture that would facilitate risk discussion when performing business activities or making any strategic, investment or project decision.
In this free book, Alex Sidorenko and Elena Demidenko talk about practical steps risk managers can take to integrate risk management into decision making and core business processes. Continue reading
Introduction:
I have been an RABQSA (Exemplar Global) lead auditor for twenty years. My auditing experience includes conducting over 500 audits for worldwide organizations and providing dozens of Internal Auditor training classes. I am currently assisting several companies in upgrading to the ISO 9001:2015 quality management system (QMS) requirements. While the previous ISO 9001 revisions had their share of interpretation issues, the latest revision, ISO 9001:2015, has many issues which are hampering the transition to the new standard in my opinion. Continue reading
An audit system manager recently told me that it was relatively easy to identify quality auditors who had good technical skills for collecting and evaluating data. What was really hard was to find auditors with good people skills (perhaps auditors need to go to charm school). Even though an auditor is not trying to win a popularity contest, the impressions that the auditor makes with auditee management, interviewees, and escorts can influence the audit and its effectiveness.