#157 – SUPPLY CHAIN PROCESS CONTROL AND CAPABILITY – FRED SCHENKELBERG

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ABC FredIf you buy more than one of an item used in your product, you will have to deal with variability. In general, the variability from part to part is minimal and expected. Occasionally, the variability is large and causes reliability problems.

According to O’Connor and Kleyner, “The main cause of production-induced unreliability, as well as rework and scrap, is the variability inherent in production processes.” O’Connor, Patrick D. T. and Andre Kleyner. 2012. Practical Reliability Engineering. Chicester: John Wiley and Sons. Web. Continue reading →

#157 – INTEGRATING ISO 9001:2015 WITH ISO 17025 – GREG CARROLL

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GregCarrollIt is not uncommon for laboratories to be saddled with maintaining both ISO 17025 and ISO 9001 certification. Although it is simpler to create and implement two QMS – and to “merge” those activities which can be merged – this approach is arduous, inefficient, and prone to mistakes.

Understanding the difference

ISO 17025 is an “Accreditation” standard which means the laboratory is authorised to issue “Certifications” i.e. they have the qualifications and capabilities to issue certificates of authentication from the tests they carry out.  ISO 9001 relates to the quality and reliability of service a customer can expect from the testing company. Continue reading →

#157 – HOW TO START AN ERM INITIATIVE? – INTERVIEW WITH GEARY SIKICH

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Untitled1-150x150Tell us a little about yourself and your latest risk engagements?

I have over 30 years of experience in what I will term the broad base of risk management.  I have been engaged by over 100 clients nationally and internationally, representing major components of the public and prvate sectors. I have written four books on crisis management, business continuity, pandemic planning and have published over 380 articles relating to crisis, risk, business continuity, pandemic planning and contingency planning issues. Continue reading →

#157 – WHY RISK MANAGEMENT IS A TOP PRIORITY? – JAMES BULLOCK

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34e68d6How effective an organization manages risks can be the difference between success and failure. The effectiveness of how risk management works relies on the information feeding into it, a commitment to continuously improve deficiencies, and how well the tools are applied. Adequate time is required for risk management which is an integral part of planning. Continue reading →

#156 – ELEMENTS OF WARRANTY MANAGEMENT – FRED SCHENKELBERG

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ABC FredWarranty is a part of doing business. Warranty management is not just the terms listed on the box.

Understanding the entire warranty process, along with your options, permits you to manage your warranty, rather than the other way around.

This is a short overview. Pieces of a warranty program occur well before the first product ships and may affect the company bottom line for years after you ship your last product. Brand promise, marketing, finance, customer service are not common areas for a reliability engineer. Yet, the impact of product failures tends to dominant warranty expenses. Therefore understanding the many elements around warranty management is essential for any reliability engineer. Continue reading →