CERM ® RISK INSIGHTS | Future of Quality: Risk™

#153 – HOW THE GRINCH IS STEALING OUR HEALTHCARE RECORDS – JEFF HARRIS

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Posted on September 17, 2016 by greg

As I mentioned in the previous article, Healthcare Privacy, Farrah Fawcett and Blockchain, a blockchain is a distributed database that acts as a ledger for transactions. It is best known as the technology behind Bitcoin, a type of digital currency that is both easily accessible and very secure. Blockchain technology allows users to transfer bitcoin anonymously and securely while still insuring that the data itself is trustworthy. Continue reading →

#153 – PROJECT SPECIFIC RELIABILITY PLANS – FRED SCHENKELBERG

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Posted on September 17, 2016 by greg

A project-specific reliability plan is a guide or roadmap for intended action. It is also a collection of specific tasks and milestones, enhanced with rationale to allow the entire team to fully understand its role in accomplishing the reliability objectives.

The plan is a way to achieve the desired business objectives. This means that the product must be reliable enough to meet customer expectations, minimize warranty expenses, and garner market acceptance. The plan is just a plan. It is the accomplishment of the tasks, the decision that improve the design, the signals monitored that stabilize the supply chain and assembly process that all make the difference. Continue reading →

#153 – THE COST OF QUALITY ACCORDING TO THE EXPERTS – MURRAY GONZALEZ

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Posted on September 17, 2016 by greg

Philip “Phil” Crosby, Dr. W. Edwards Deming, and Joseph Juran, all made paramount and lasting contributions to the field of quality management. Each was truly phenomenal in his own right. Thanks to the knowledge shared by consultants W. Edward Deming and Joseph M. Juran, war-torn Japan improved their products and their processes. The Japanese became so proficient at quality management, their success was a catalyst for Western companies to adopt their philosophy and practices. Continue reading →

#153 – REPUTATION AND RISK – JIM KLINE PH.D.

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Posted on September 17, 2016 by greg

INTRODUCTION
Increasingly organizations, both public and private, are recognizing that what citizens, customers, shareholders, legislators, and the financial markets think about their integrity or competency has a significant impact. In a 2014 Global Survey on Reputation Risk a majority of the companies were concerned about situations beyond their control that could affect the reputation of their companies. Continue reading →

#152 – ARE WE MISSING THE POINT OF EXERCISING OUR PLANS? – GEARY SIKICH

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Posted on September 11, 2016 by greg

Introduction

Imagine that your plan has been implemented as it was designed. You and your organization carried out the plan following every detail that was contained in the planning documents. Your plan has failed. That is all you know. Your plan failed. But, you think, “We exercised the plan!” Yes, indeed you did exercise your plan. And now you are being taken to task because the plan failed and this reflects on you and your planning team and on your customers – those who provided input and those who were supposed to execute the plan. Continue reading →