#144 – ENTERPRISE RISK MANAGEMENT AND STRESS – JIM KLINE PH.D.

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aIMG_4231Introduction

Enterprise Risk Management is the process of determining what an organization’s operational risks are and the appetite that upper level management has for those risks. The idea is that by identifying the risks ahead of time, the risks can be avoided or mitigated.

Like all such procedures, the goal is worthy. However, there are weaknesses. One of the little recognized problems is how people react under stress. Continue reading

#143 – CORPORATE SOCIAL RESPONSIBILITY BALANCING THE RISKS AND REWARDS – GEARY SIKICH AND JOOP REMME

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Untitled1-150x150Summary

In this article, we intend to offer a realistic perspective on corporate social responsibility. First we offer our perspective on the related concepts of corporate social responsibility and sustainability, clarifying why anyone in the business community should spend some energy on them. Then we relate corporate social responsibility to corporate risk.

UntitledFocusing corporate risk on the risk in future developments, we then see the background for the challenges within corporate social responsibility. From the complexities around those challenges, we then go to developing business, which then brings us to our conclusion. The conclusion has to make sense in managerial terms and that is why we give the reader a twelve step program to effectuate improvements in terms of corporate social responsibility. Continue reading

#143 – TRACKING AND REPORTING FIELD FAILURES – FRED SCHENKELBERG

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ABC FredComplications When Tracking Field Data

Fielded products fail day by day. Customers report these failures, generally seeking a way to remedy this issue. Gathering the reported or returned products or confirmed failures is common practice.

Depending on the product, a simple replacement or exchange may suffice. For other products, repair or a refund may be appropriate. In general, and not always, when a product fails in the hands of a customer, the organization designing, manufacturing, and distributing the product learns of the failure. Continue reading

#143 – ARE YOU BEING MISLEAD OR CONNED? – KEITH RIDGEWAY

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Keith ImageSome weeks ago I wrote an article on all AB (accreditation  bodies) and CB ( certification Bodies) should join up with institutes  to  ensure hard working companies do not get conned by using  ISO management standard consultants  claiming to be experts  and non- UKAS approved certifying companies.

I recently was asked by two companies to carry out independent 2nd party  audits. Continue reading

#143 – SUSTAINABILITY KNOWLEDGE – KELLY EISENHARDT

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Kelly EisenhardtAlyson Slater heads GRI’s Knowledge Unit, which is tasked with collecting and mobilizing the vast knowledge and experience found within GRI’s staff and multi-stakeholder network. The Knowledge Unit also leads the development of new products and services to help reporting organizations, data users, and thought leaders optimize their use of GRI Sustainability Reporting Standards and the resulting reported data. GRI’s Emerging Market Regional Hubs in Hispanic America, Africa and South East Asia also fall under Alyson’s remit. Continue reading