#138 – MITIGATE RISK BY DETERMINING CRITICAL DATUM – KEITH RIDGEWAY

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Keith ImageEvery day we are exposed to all types of hazards, but what really makes these hazards become risks.

For the past 30 years, I’ve been involved in one way or another, investigating the root causes of failure modes be it a system, process, person, plant or product.   During this time I’ve applied different problem-solving tools like “FMEA, 8D, 5Whys, FEA’s, DMAIC etc” in order to find the true root cause of this failure mode.   Only to get frustrated, thinking I had found the root cause, only 3 months later a new failure mode would come to the surface. Continue reading →

#138 – HEALTHCARE@RISK – ALIGNING YOUR STRATEGIC VISION WITH YOUR BUSINESS OBJECTIVES – TED SCHMIDT

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00141With all of the changes in healthcare reimbursements, how do you ensure that your hospital is properly funded to meet your financial/operational needs while achieving your hospital’s vision? These changes are especially concerning for Hill-Burton hospitals, Safety Net hospitals, and faith-based hospitals that serve a disproportionate share of indigent patients. Continue reading →

#137 – RESOLVING TEAM CONFLICT MINIMIZES LOW MORALE RISK – JOHN AYERS

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John Ayers pixAs we know, team conflict is not good and needs to be resolved quickly to maintain a high level of team moral and performance. This notion is true in sports as well in the work place. There are a number of approaches to resolve conflicts. For example: ignore them and hope they work themselves out; fire the main instigator as president Truman did with General MacArthur; confront them and resolve them. I offer an example herein of two approaches to resolve conflict, one of which I feel is a bad approach and one a good approach that I favor. Continue reading →

#137 – WHY IS ISO 31000 A MUST KNOW ISO STANDARD? – GREG HUTCHINS

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Greg Hutchins pixMore ISO management systems are incorporating RBT and risk, so the standard is becoming a ‘must know’ standard. ISO 31000 risk management principles, risk management framework, and risk management process are the preferred tools to use with ISO management systems because ISO 31000: Continue reading →

#137 – STILL USING PAPER FOR AUDITS? – HERE’S WHY YOU NEED TO AUTOMATE – STEVE HARRISON

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Steve Harrison author photoA recent quality management system benchmark survey showed manual processes are still predominant over automated systems.[1] The results of the survey were compiled from over 100,000 professionals worldwide and the majority of the participants work in quality or regulatory positions across pharmaceutical, medical device and biotech industries. Continue reading →