#132 – 5 LESSONS I LEARNED FROM A SUCCESSFUL ISO 9001:2015 CERTIFICATON AUDIT – LILLIAN ERICKSON

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2016-nl-bl-author-lily-ericksonThe publication of ISO 9001:2015 in September generated much anxiety among companies fearing a bumpy transition to the new and significantly changed international standard. Admittedly, we at MasterControl were not immune to those worries.

Despite having quality experts involved with the ISO changes since they were proposed some years ago, even we did not know how our ISO assessors would apply the new requirements, what evidence they would expect to see, and how to pre-emptively satisfy their expectations. Continue reading →

#132 – A, B, AND C’S OF CAREER ADVANCEMENT – JOHN AYERS

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AAAYou may have heard about the Peter Principle (every employee tends to rise to his/her level of incompetency) and Putt’s law (the most competent person tends to sink to the bottom while the least talented person rises to the top). You have not heard of the A, B, C Theory because it is mine. I will explain what it is and you decide if there is any merit in it. Continue reading →

#132 – UNPREDICTABILITY OF CASCADE EFFECTS IN DISASTER PLANNING – GEARY SIKICH

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AAA GThe definition below was presented in a recent questionnaire conducted by Project Snowball in the European Union (EU). As used in the questionnaire the term “cascading effects” is defined as:

“Cascading effects are the dynamics present in disasters, in which the impact of a physical event or the development of an initial technological or human failure generates a sequence of events, linked or dependent from each other, that result in physical, social or economic disruption.  Continue reading →

#131 – DO YOU PYTHON? – KIRBY URNER

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AAA - imagesIf you have visited a bookstore recently you may have noticed an explosion in Python-related titles, especially for kids.

The Python I mean is not the invasive species of the snake now eating Florida alligators, nor Monty Python the comedy troupe, but the computer language, made in Holland originally but nowadays world-owned.  Python, the language, appears to be taking over the world!   Continue reading →

#131 – ISO 31000: MUST KNOW STANDARD – GREG HUTCHINS

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Greg Hutchins pixMore ISO management systems are incorporating RBT and risk, so the ISO 31000 standard is becoming a ‘must know’ standard.  ISO 31000 risk management principles, risk management framework, and risk management process are the preferred tools to use with ISO management systems because ISO 31000: Continue reading →