#127 – SASB ANNOUNCES NEW SUSTAINABILITY ACCOUNTING CREDENTIALS – KELLY EISENHARDT

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Kelly EisenhardtSASB has announced a new educational program focused on teaching professionals how to identify, manage, and evaluate sustainability topics relevant to the company’s bottom line. This new program is called the Fundamentals of Sustainability Accounting (FSA) Credential.

Nicolai Lundy is the Director of Education for the Sustainability Accounting Standards Board (SASB) where he oversees SASB’s educational products. His responsibilities include designing value-add educational programs, leading program development, and identifying opportunities to improve existing programs. Continue reading →

#127 – CONWAY’S LAW – KIRBY URNER

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AAA IRBYNot every day does one learn of a new law, such as Moore’s, so call me a latecomer in not learning of Conway’s Law until recently.

What does it say?

I’ll try from memory before checking a veridical source:  that how organizations code themselves in software has a tremendous influence on their more overt intra-human communications patterns.  Or, in other words.

“We are what dog food we eat.” Continue reading →

#127 – IT’S JUST MONEY! – ELIZABETH LIONS

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new oneMy client looked at for me a long time across the table in Starbucks and said, “I can negotiate for others, but not for myself, she said. For whatever reason, talking about money really stresses me out.”

This surprised me a great deal. Competent woman, educated and an admirable career path. Certainly well accomplished and in a sales role to boot! Continue reading →

#126 – PROCESS DESIGN FOR PATIENT SAFETY – TED SCHMIDT

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00141Recently, I wrote about the benefits of using the SIPOC diagram for process identification and process control.   As a profession, we still struggle with this concept of process approach or process management. We too often revert back to our old practices of addressing issues by revising our procedures and conducting training on the newly revised procedure. We should be smart enough not to keep doing the same things and expect different results. Continue reading →

#126 – HUMAN FACTORS AND RISK – PAUL KOSTEK

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Paul Kostek PixThere is an aviation old joke that in the future the airplane will have a crew of two, a pilot and a dog. The pilot to feed the dog and the dog to bite the pilot if he tries to touch anything.

I started this article after reading about United Airlines plan to bring in all 12,000 of its pilots for additional training outside of their normal training schedule. This was being done as a result of several incidents that raised concerns about pilot response to failures. Continue reading →