#125 – PRACTICING RADICAL TRANSPARENCY AND SHARED PROSPERITY AT BEN & JERRY’S – KELLY EISENHARDT

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Kelly EisenhardtCompanies that commit to radical transparency and shared prosperity gain loyalty and increased profits, as consumers begin to buy from companies that share their values.

Jostein Solheim is Chief Executive Officer, Ben & Jerry’s Homemade Inc. and Chair, CEO Connection® Social Impact Committee. CEO Connection leverages the combined resources of the mid-market community to provide mid-market companies ($100 million to $3 billion in revenue) programs they cannot get on their own, which makes the collaboration a natural fit. Continue reading →

#125 – TO RETIRE OR NOT TO RETIRE? – VICTORIA LAI

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IMG_0864To retire or not to retire? 

Can I afford to retire?

I can’t retire until my kid has finished college and has a job. My daughter is still living at home and needs support.

So a little background:  

Margaux is sixteen years old. She has been a homeschooler for five years. She is doing college math, physics, software, and working on a startup. I’m worried because college costs a lot of money and that means as parents, we have to help our kids get an education, find a job, and settle down – all of which take longer.

And by the way, don’t forget the huge debt that we co-signed.  Bottom line: we may have to work longer to pay it off.  So, good bye retirement.

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#125 – PROCESS CONTROL AND CAPABILITY – FRED SCHENKELBERG

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ABC FredIf you buy more than one of an item used in your product, you will have to deal with variability. In general, the variability from part to part is minimal and expected. Occasionally, the variability is large and causes reliability problems.

According to O’Connor and Kleyner (2012, Practical Reliability Engineering, Wiley), “The main cause of production-induced unreliability, as well as rework and scrap, is the variability inherent in production processes.” Continue reading →

#125 – HOW TO CORRECT A FAILING LEAN SIX SIGMA PROGRAM – DAVID PATRISHKOFF

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David PWe are living in a time of great disruption and uncertainty. Every organization is facing great risks. Some of these risks are visible and many others are hidden. So, it’s crucial that every company develops and implements tools to identify, mitigate and transform risks into dramatic improvements and even disruptive innovations. Continue reading →

#125 – QUALITY MANAGEMENT HAS MOVED ON! – ANDREW FOY

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AAA FoyQuality assurance was originally conceived to document a set of procedures aimed at ensuring that quality standards and processes were adhered to by a business; but has now moved beyond the tick box concept and can play an integral part in improving business performance.

Specialist contractors are increasingly expected to demonstrate independent certification to the ISO standards of Quality Management (ISO 9001), Environmental Management (ISO 14001) and Health & Safety Management (OHSAS 18001), especially if they want to work for the better customers at the higher levels of the industry. Continue reading →