#106 – 5 POINTS TO REMEMBER FOR A SMOOTHER MANAGEMENT SYSTEM AUDIT – WILL HUGGETT

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AAA1My client, a leader in innovative rail friction management, was recently preparing for an integrated ISO 14001/OHSAS 18001 audit and I was asked to provide onsite training to prepare their employees. The company and its staff are well versed in audits, having been registered under ISO 9001 for several years. In addition to the required EHS awareness training, I was also asked to provide my thoughts on what to expect during the upcoming audit. Continue reading →

#105 – RISK BASED THINKING IN HEALTHCARE – TED SCHMIDT

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0014In our last article, I revealed some very unfortunate statistics- hospitals are not as safe for patients as we might have thought.  As a pharmacist on the inside looking out, it is often hard to accept the facts as they are presented.  These facts, unfortunately, are true. We have to change the way we think and the way we perform our work to begin changing those statistics.  We also have to bring our colleagues along with us on this journey. Continue reading →

#105 – WHAT IS RISK BASED THINKING? – GREG HUTCHINS

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Greg Hutchins pixWhat is Risk Based Thinking (RBT)?

We get this question weekly and sometimes daily it seems.

Why?  ISO has not defined Risk Based Thinking?  And, this is a hugely important question because ISO has elevated RBT to the same level as PDCA and Process in the Final Draft International Standard (FDIS) of ISO 9001:2015. Continue reading →

#105 – MANAGING RISK THROUGH CONSTRAINTS – ANGELA MONTGOMERY

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1dba0a5Risk and Constraints

Every single process, relationship and communication in our organization, whether we are aware of it or not, is affected by variation. If we ignore variation then we are not managing, and if we are not managing then “risk management”loses its meaning.  Continue reading →